How is Loss Back Calculated and Paid?

Last updated: December 6th, 2015

Lossback is the amount of losses the player gets credited back to their account in the Casino, Live Casino, Sportsbook, Dice and Tournaments. Lossback is paid out in real time based on the overall net loss of the player in each category the form of Betcoin Points. The percentage of lossback is based on your VIP level.

By way of example if you win 1,000 chips and then lose 800 chips you earn no lossback. If you then lose another 1,200 chips you earn lossback on the 400 chips.

1 Comment

EZSqueeZ33: Account Wrongly Suspended
Fri, 05/19/2017 - 02:08

Your support staff member "Betcoin Danny" was asked to expedite a p2p transfer between myself and my girlfriend. It dawned on Danny that we share the same internet connection. Danny demanded to know the affiliation between myself and "queenbeecj" and I explained that queenbeecj is my girlfriends account. Not satisfied with this explanation; Danny proceeded to suspend her account while she was in a deep tournament run. Danny refused to listen to reason and acted rashly with no justification. Restore queenbeecj and compensate her for Danny's actions.

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