Why is my withdrawal taking so long?

Last updated: September 23rd, 2015

We take security very seriously and because of that it may delay withdrawals. Your btc will always be safe however and we will never sacrifice security. This is why you will never hear about btc comprised or btc stolen, emails or accounts stolen like you have at other websites that have done faster withdrawals but are slowing them down to follow our protocols now.

There is no "issue". We are just confirming everything about every withdrawal with great detail. If your withdrawal has taken longer than 4 hours please send an email to support or submit a ticket with support at www.betcoin.ag/support. Thank you.

3 Comments

SreudianFlip: Still does not answer the question
Sun, 09/03/2017 - 20:10

What could possibly take 4 hours - 24 hours to confirm? Why are you keeping customers' cash for so long after they have requested withdrawal?

branco17: Withdrawal
Mon, 11/27/2017 - 18:38

HI - I have not yet recieved my withdrawal and it has been several hours. please advise

Ram_Da_Va_JJ: 4 - 24 hours????
Sat, 12/16/2017 - 01:17

Like SreuidianFlip said, What could possible take you that long to confirm details about a blockchain transaction that is a public ledger. Simply put one of the wallets into an explorer and viola, you have all the information you could possibly need to 'confirm'. What kind of horse shit mumbo jumbo is the about having to 'carefully confirm all the details of every transaction' ? Once I click 'Send', I should be able to see my transaction on the blockchain within 10 minutes. Not 4 - 24 hours. And furthermore, I've now ready that there needs to be confirmation email sent and confirmed before the transaction is submitted. It's been almost 3 hours and have not received any email from you people. What do you guys just hold on to the BTC if the price is going up for the full 24 hours or more and then process the transaction so that way the actual amount of Coin you send is less? I imagine if the price of BTC was on the decline these transactions would process instantly. Hurry the fuck up. Its not like you thief's don't get enough BTC from us dummy's on you site as it is.

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