Why is my withdrawal taking so long?

Last updated: September 23rd, 2015

We take security very seriously and because of that it may delay withdrawals. Your btc will always be safe however and we will never sacrifice security. This is why you will never hear about btc comprised or btc stolen, emails or accounts stolen like you have at other websites that have done faster withdrawals but are slowing them down to follow our protocols now.

There is no "issue". We are just confirming everything about every withdrawal with great detail. If your withdrawal has taken longer than 4 hours please send an email to support or submit a ticket with support at www.betcoin.ag/support. Thank you.

2 Comments

Zzyx: Withdraws
Sat, 04/29/2017 - 14:42

It has been more than 36 hours since I submitted two withdraw request. Please assist with this issue.

EZSqueeZ33: Account Wrongly Suspended
Fri, 05/19/2017 - 02:08

Your support staff member "Betcoin Danny" was asked to expedite a p2p transfer between myself and my girlfriend. It dawned on Danny that we share the same internet connection. Danny demanded to know the affiliation between myself and "queenbeecj" and I explained that queenbeecj is my girlfriends account. Not satisfied with this explanation; Danny proceeded to suspend her account while she was in a deep tournament run. Danny refused to listen to reason and acted rashly with no justification. Restore queenbeecj and compensate her for Danny's actions.

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